.support-ticket-model-page{padding-top:120px}.support-tracker-model-page .support-ticket-model-wrap{width:min(100%,600px)}.support-tracker-model-card{text-align:center}.support-tracker-model-card>header{margin-bottom:36px}.support-tracker-model>form{display:grid;gap:14px}.support-tracker-model>form label{position:relative;display:block}.support-tracker-model>form input{width:100%;min-height:58px;padding:0 24px 0 56px;outline:0;border:1.5px solid rgba(255,255,255,.1);border-radius:60px;background:rgba(0,0,0,.3);box-shadow:inset 0 2px 10px rgba(0,0,0,.5);color:#fff;font-family:monospace;font-size:16px;letter-spacing:.08em;text-transform:uppercase;transition:border-color .3s,box-shadow .3s}.support-tracker-model>form input:focus{border-color:var(--gold);box-shadow:inset 0 2px 10px rgba(0,0,0,.5),0 0 0 4px rgba(212,175,55,.1)}.support-tracker-model>form label>svg{position:absolute;top:50%;left:20px;color:rgba(255,255,255,.42);pointer-events:none;transform:translateY(-50%)}.support-tracker-model>form label:focus-within>svg{color:var(--gold)}.support-tracker-model>form button{width:100%;min-height:56px;border-radius:60px;background:linear-gradient(135deg,var(--gold-dark),var(--gold-light));box-shadow:0 8px 24px rgba(212,175,55,.2);color:#0a0c10;font-size:13px;font-weight:800;letter-spacing:.05em;text-transform:uppercase;transition:transform .25s,box-shadow .25s}.support-tracker-model>form button:hover:not(:disabled){box-shadow:0 12px 32px rgba(212,175,55,.3);transform:translateY(-2px)}.support-tracker-model>form button:disabled{cursor:wait;opacity:.65}.support-tracker-error{margin-top:18px;padding:14px;border:1px solid rgba(248,113,113,.3);border-radius:9px;background:rgba(248,113,113,.08);color:#fecaca;font-size:13px}.support-tracker-loading{color:rgba(255,255,255,.5);text-align:center}.support-tracker-result{margin-top:30px;padding-top:26px;border-top:1px solid rgba(255,255,255,.08);text-align:left}.support-tracker-result>header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.support-tracker-result>header span{color:var(--gold);font-size:9px;font-weight:800;letter-spacing:.1em;text-transform:uppercase}.support-tracker-result h2{margin-top:7px;font-family:var(--font-display),Georgia,serif;font-size:30px;font-weight:500}.support-tracker-result>header b{flex-shrink:0;padding:7px 10px;border:1px solid rgba(212,175,55,.3);border-radius:7px;color:var(--gold-light);font-size:10px}.support-tracker-messages{display:grid;gap:12px;margin-top:22px}.support-tracker-messages article{max-width:88%;padding:15px;border:1px solid rgba(255,255,255,.08);border-radius:10px;background:rgba(0,0,0,.22)}.support-tracker-messages article.staff{margin-left:auto;border-color:rgba(212,175,55,.22);background:rgba(212,175,55,.08)}.support-tracker-messages strong{font-size:12px}.support-tracker-messages p{margin-top:7px;white-space:pre-wrap;color:rgba(255,255,255,.62);font-size:13px;line-height:1.65}.support-tracker-messages time{display:block;margin-top:8px;color:rgba(255,255,255,.32);font-size:9px}.support-tracker-waiting{margin-top:18px;color:rgba(255,255,255,.48);font-size:12px;line-height:1.6}@media (max-width:680px){.support-ticket-model-page{padding-top:105px}.support-tracker-model-card{padding:32px 20px}.support-tracker-result>header{flex-direction:column}.support-tracker-messages article{max-width:96%}}